India’s Labour Laws - AI and Automation

Why India’s Labour Laws Must Evolve for the Future of Work

Artificial Intelligence (AI) and automation are transforming the global workforce, and India is no exception. From IT-enabled services and financial institutions to manufacturing and logistics, technology is reshaping employment structures, creating new opportunities while displacing traditional roles. This shift has sparked urgent calls for labour law reforms in India to strike a balance between innovation, productivity, and worker protection.

Background: India’s Technological Transition

• IT & BPO Sector: AI-powered chatbots and process automation are reducing reliance on human customer support.
• Manufacturing: Robotics and Industry 4.0 practices are replacing repetitive tasks on assembly lines.
• Logistics & Retail: Automated warehouses, drones, and AI-driven supply chain management are redefining labour needs.
• Gig Economy: Algorithmic management by platforms (ride-hailing, delivery services) mirrors AI-driven labour allocation and performance monitoring.

While automation enhances efficiency, it also poses risks of job displacement, widening skill gaps, and erosion of traditional labour protections.

Current Labour Law Framework

India’s consolidated four labour codes (wage, social security, industrial relations, and occupational safety) are designed around traditional employer-employee relationships. However, they struggle to address:

• AI-driven gig work where human supervision is replaced by algorithms.
• Worker classification issues (employees vs. independent contractors).
• Rights around workplace surveillance, data privacy, and algorithmic bias.
• Continuous skilling and reskilling needs for displaced workers.

Key Areas Needing Reform

1. Worker Classification in the AI Era

Labour codes must expand definitions of “employee” and “worker” to include those managed through AI-driven platforms or human-machine collaboration environments.

2. Right to Social Security for Displaced Workers

A framework for transition funds or automation displacement insurance should be created to protect workers affected by large-scale automation.

3. Algorithmic Accountability

• Workers should have the right to transparency in algorithmic decision-making (pay cuts, deactivation, performance ratings).
• Limits should be placed on workplace surveillance through AI monitoring tools.

4. Skill Development and Lifelong Learning

Labour reforms must integrate mandatory employer contributions to skill reskilling funds, ensuring displaced workers are reabsorbed into emerging roles.

5. Collective Bargaining in the Digital Workplace

Traditional trade unions must be empowered to represent gig and AI-managed workers, ensuring a voice in algorithmic governance.

International Lessons

• European Union (EU): Proposing laws to regulate algorithmic management in gig work.
• Singapore: Mandating retraining programs for workers displaced by automation.
• UK: Courts recognising algorithm-managed workers as entitled to employment rights (Uber case, 2021).

India can adapt these models while keeping in mind its vast informal sector and reliance on low-skilled labour.

Balancing Growth with Protection

• For India, AI and automation are both a challenge and an opportunity:
• Challenge: Millions in low-skilled roles risk displacement, deepening unemployment.
• Opportunity: With proper reskilling and reforms, India can create a globally competitive workforce that thrives in AI-driven industries.

The key lies in progressive labour policies that protect vulnerable workers while encouraging innovation.

Conclusion

AI and automation are reshaping India’s world of work faster than labour laws can adapt. To avoid deepening inequalities, India needs labour law reforms that recognise new forms of work, ensure algorithmic fairness, provide social security safety nets, and prioritise reskilling.

Such reforms would not only protect India’s workers but also position the country as a global leader in managing the transition to the future of work.

Labour Rights in India - Supreme Court’s Stand on Gig Workers

Supreme Court’s Stand on Gig Workers: A Turning Point for Labour Rights in India.

In a landmark development, the Supreme Court of India has taken up petitions seeking recognition of gig and platform workers as “workers” under Indian labour law, with specific reference to their entitlement to social security benefits. This move comes amid growing debate on the rights of delivery executives, ride-hailing drivers, and other platform-based workers who are currently classified as “independent contractors.”

The case has the potential to reshape employment relationships in India’s rapidly expanding gig economy and could bring millions of workers under the protective umbrella of social security laws.

Background of the Case

• Petitions were filed by worker unions and advocacy groups, arguing that gig workers engaged by companies such as Zomato, Swiggy, Ola, and Uber should be considered “workers” within the meaning of the Employees’ Provident Fund Act, the Employees’ State Insurance Act, and other social security statutes.
• The petitioners pointed out that while platforms exercise substantial control over gig workers (through algorithms, performance ratings, and penalties), they deny any employer-employee relationship to avoid statutory obligations.
• The Supreme Court issued notices to the Central Government, aggregators, and state governments, highlighting the urgent need to clarify the legal status of gig workers.

Key Legal Issues Before the Court

1. Employer-Employee Relationship:

Whether gig and platform workers can be deemed “employees” under labour laws despite contractual terms labeling them as independent contractors.

2. Right to Social Security:

Whether gig workers are entitled to benefits such as PF, ESI, maternity leave, gratuity, and accident insurance under existing statutes or new frameworks.

3. Scope of Labour Codes:

The Code on Social Security, 2020, defines gig and platform workers as separate categories but stops short of recognizing them as employees. The Court must decide if this classification dilutes their rights.

Arguments in Favour of Gig Workers

• Control and Dependency: Platforms dictate pricing, assign jobs, track performance, and impose penalties, which mirrors traditional employment relationships.
• Economic Vulnerability: Gig workers face low wages, a lack of healthcare, and a lack of job security. The right to social security is part of India’s constitutional promise under Articles 21 and 41.
• International Precedents: Courts in the UK (Uber case, 2021) and other jurisdictions have recognized gig workers as “workers” entitled to minimum wage and social security.

Counterarguments from Platforms

• Flexibility vs. Employment: Companies argue that gig workers enjoy freedom to choose work hours and platforms, distinguishing them from employees.
• Business Model Concerns: Imposing social security obligations may raise costs and disrupt the scalability of platform-based services.
• Legislative Competence: Platforms argue that the matter should be addressed by Parliament through policy, not judicial intervention.

Potential Implications of the Ruling

1. For Workers:

• Access to PF, ESI, maternity, and accident benefits.
• Greater bargaining power and recognition as a formal workforce.

2. For Companies:

• Increased labour compliance costs.
• Possible restructuring of contracts and business models.

3. For Policy:

• Clarification of gig workers’ status may push the government to amend the Social Security Code or frame new rules to balance worker rights with platform growth.

Broader Significance

The Supreme Court’s engagement reflects the growing need to modernize Indian labour law to address new forms of employment. Much like the Industrial Disputes Act of 1947 responded to post-independence industrialization, today’s gig economy requires legal frameworks that balance worker protections, technological innovation, and business sustainability.

Conclusion

The Supreme Court’s eventual ruling on gig workers’ rights will set a historic precedent. Recognizing them as “workers” would mark a paradigm shift in Indian labour law, extending long-denied social protections to millions of platform-based workers. At the same time, the Court faces the challenge of balancing labour rights, industry viability, and legislative policy-making.

Regardless of the outcome, this case has already pushed India to confront the future of work and ensure that the workforce powering its digital economy is not left without basic security 

Labour law - A Step Towards Inclusive Labour Protection.

Delhi Drafts Social Security Rules for Gig and Platform Workers.

The Government of Delhi has released draft rules under the Code on Social Security, 2020, extending for the first time a structured framework of welfare measures to gig and platform workers. With the rapid growth of the digital economy, ride-hailing, food delivery, and e-commerce logistics, India’s urban workforce is increasingly dependent on platform-based jobs. However, this segment has remained largely outside traditional labour protections. Delhi’s move signals a shift towards formal recognition and welfare coverage for gig workers.

Background: The Gig Economy in India

India’s gig and platform economy is among the fastest-growing globally:

• Over 7.7 million gig workers were estimated in 2020-21, projected to reach 23.5 million by 2030 (NITI Aayog).
• Gig workers typically operate as independent contractors for companies like Ola, Uber, Zomato, Swiggy, Amazon, and Urban Company.

Their biggest challenges include:

• Lack of minimum wage guarantees
• No health or accident insurance coverage
• No access to provident fund (PF), ESI, or maternity benefits
• Income volatility due to algorithmic management and a lack of bargaining power

The Code on Social Security, 2020, recognised gig and platform workers as a distinct category, mandating governments to frame welfare schemes. Delhi is one of the first states to issue concrete draft rules.

Key Provisions of the Draft Rules

1. Registration of Workers:

Gig and platform workers can self-register on the e-Shram portal or through facilitation centres to avail social security benefits.

2. Welfare Schemes:

• Health and Accident Insurance coverage under the Employees’ State Insurance (ESI) framework or equivalent schemes.
• Maternity and Disability Benefits for eligible workers.
• Skill Development and Reskilling initiatives to enhance employability.

3. Funding Mechanism:

The draft rules propose contributions from:

• Aggregators/Platforms: A small percentage of annual turnover (similar to provisions in the Code).
• Government Subsidy: To supplement contributions and ensure sustainability.

4. Grievance Redressal:

Establishment of nodal officers and help desks for handling worker complaints, disputes with platforms, and delays in benefit delivery.

5. Inclusion of Delivery Partners and Drivers:

The rules specifically recognise drivers, delivery partners, and logistics workers as eligible beneficiaries.

Why This Move Matters

1. Formal Recognition: Gig and platform workers are, for the first time, formally covered by labour welfare frameworks in Delhi.
2. Welfare Security: Access to health insurance, accident coverage, and maternity benefits can reduce economic vulnerability.
3. Corporate Accountability: By mandating aggregator contributions, the government ensures that platforms share responsibility for worker welfare.
4. Model for Other States: If effectively implemented, Delhi’s framework could inspire other states to follow suit.

Challenges and Concerns

1. Implementation Hurdles: Many gig workers lack awareness or digital literacy to register for schemes.
2. Resistance from Platforms: Companies may resist additional financial contributions, citing higher operational costs.
3. Coverage Gaps: Questions remain around whether part-time gig workers or multiple-platform workers will be fully covered.
4. Monitoring Compliance: Strong regulatory oversight will be required to ensure platforms actually contribute to welfare funds.

Comparative Perspective

Delhi’s draft rules come at a time when other states, such as Rajasthan and Karnataka, have also announced or piloted welfare measures for gig workers. However, Delhi’s approach emphasises:

• Integration with the e-Shram portal (centralised database)
• Defined contribution model for aggregators
• Urban worker focus, given the high concentration of gig employment in Delhi NCR

The Road Ahead

For Delhi, the key task will be ensuring enforcement and awareness. Registration drives, digital literacy campaigns, and close collaboration with worker unions will be essential. In the long run, effective implementation could set a national benchmark for gig worker welfare.